Turnitin won't process my Word Document - What do I do?
If you receive a process error from Turnitin when submitting a Microsoft Word file in the .docx format:
- Open the document in MS Word.
- Select File > Save As.
- Choose to save in the 'Word 97-2003 Document (*.doc)' format.
- If you wish, specify another location and/or filename.
- Select Save.
- Now resubmit in Turnitin
If you are still having issues please contact us the Catalyst Help Desk at CatalystEnquiries@edgehill.ac.uk or call 01695 650800 for assistance.
