Ask Us @ Catalyst

Your student account will typically be terminated within 120 days of withdrawal and/or your course instance end date. This means you will no longer have access to the following:

• Your University email address, via Office 365 or Google.
• Access to the University Network and your personal network storage space (Z:Drive).
• Your OneDrive or Google Drive file storage.
• Your Library and Learning Edge account.

Following your University account expiry, all of your data will be permanently deleted and will not be recoverable. This includes your email account and all your files. For more information, please visit our Acceptable Use Policy.

We, therefore, strongly recommend that you consider the following:

• Make copies of all your important documents and emails before your account expires.
• Arrange an alternative email address and ensure you communicate your new email to your contacts. Remember to include any online accounts where you have used your Edge Hill email address for registration/identification.
• Export any work you may wish to keep from Learning Edge, such as your e-portfolio, dissertation, any assignments and tutor feedback.
• Return any Library items or Media equipment out on loan and clear any balance on your account.

Please remember, you are responsible for backing up and transferring your data safely and securely.