How to clear cookies and cache from browsers
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If you're unsure how to clear your cookies and cache, you can do this by following the guide below, for your chosen browser:
Google Chrome
- Press Ctrl + H to open your 'History' window.
- Click 'Clear Browsing Data'
- Tick 'Cookies and other site data' and 'Cached images and files' and set the time period to 'All Time'
- Click 'Clear Data'
- Close the window
- Trying logging in again in a completely brand new browsing session
Mozilla Firefox
- Click the 3-Bar icon in the top right-hand corner
- Select 'Options'
- In 'Options', select 'Privacy and Security'
- Scroll down to 'Cookies and Site Data'
- Select 'Clear Data'
- Tick 'Cookies and Site Data' and 'Cached Web Content'
- Click 'Clear'
- Close the window
- Trying logging in again in a completely brand new browsing session
Microsoft Edge
- Click on the '...' icon in the top right-hand corner of the screen
- Select 'History'
- In the History window, click the '...' icon followed by 'Clear Browsing Data'
- In the window that appears, tick 'Cookies and other site data' and 'Cached images and files'
- Select 'Clear Now'
- Close the window
- Try logging in again in a completely brand new browsing session
If you would like some further guidance you can visit the helpdesk on the ground floor of Catalyst, call us on 01695650800 to speak to a member of staff or alternatively you can email at catalystenquiries@edgehill.ac.uk.
