Student Complaints
We set ourselves high standards and do our best to ensure you have a positive and successful university experience. However, we recognise that this doesn’t always happen.
You can make a complaint if you:
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are an enrolled student on a course at the University, or
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are an external student undertaking reassessment, or
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left the University no longer than one month after the end of the published term date.
You can make an individual complaint about something which directly affects your interests. If something affects the interests of a group of students, you can be part of a group complaint.
Please remember you have the right to complain to the University. You will not be penalised or treated differently for raising a complaint.
For information about the complaint process, please visit Complaints | Student Casework Policies | Edge Hill University
